whitesky platform Stack Service Model

whitesky platform Stack Service Model
Freemium Stack (*)Self-Managed Cloud (*)Cloud as a Service (CaaS)Platform as a Service (PaaS)

Topology & Ownership

Enterprise Ready✗✓✓✓
High Available✗✓✓✓
Fully Scalable✗✓✓Conform Partner Service
OwnershipCustomerCustomerwhitesky.cloudPartner

Features

Cloud Management Portal✓✓✓✓
Cloudspaces (IaaS)✓✓✓✓
Objectspaces (S3 storage)✓✓✓✓
Containerspaces (Kubernetes)✓✓✓✓
Physical Block Storage✓✓✓✓
Software Defined Storage✗✓✓✓
Billing system (FinOps)✗✓✓Partner-defined

Service

Installation byCustomerCustomerwhitesky.cloudPartner
Operations byCustomerCustomerwhitesky.cloudPartner
Support deskPre-paidPre-paidIncludedDepends on Partner
Monitoring cloud stack✓✓✓✓
Monitoring hardware✓✓✓✓
Cloudstack updates✓✓✓✓
Hardware firmware updates (**)✗✗✓✓
Service Levels✗✓✓✓

(*) Not yet available
(**) when needed and when the customer has a valid hardware support contract